Your information,
handled with care.

This policy explains what information Speedy Tech Solutions (“we”, “us”) collects through speedytechfl.com and when you contact us, how we use it, and the choices you have. We are a local technology repair and IT services business based in Ocala, Florida.

What we collect

• Contact form: your name, email address, phone number (optional), the topic you choose and your message.
• Repair quote and booking tool: the device, model and repair you select, plus your name, phone number, email (optional), service address, preferred day and time, and any notes you add.
• Calls, texts and emails: whatever you choose to share with us when you get in touch.
• Basic technical data: like almost every website, our hosting and security providers automatically log information such as your IP address, browser type and the pages requested, to keep the site running and protect it from abuse.

How we use it

• To answer your questions, prepare quotes and schedule appointments.
• To call or text you about your request or appointment.
• To carry out the work you ask for and keep a record of it for warranty and support.
• To keep the website secure and working properly.

We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

We only share information with service providers that help us run the business, and only as needed for that purpose. These include our website hosting and security providers, the tools that receive and store form and booking submissions, our email and phone providers, and our customer support and ticketing system. We may also disclose information if required by law.

Text messages

If you give us your phone number, we may call or text you about your quote, appointment or support request. These are service messages, not marketing. Message and data rates may apply. Reply STOP to stop receiving texts, or just tell us. Mobile phone numbers and text messaging consent are never shared with third parties or affiliates for marketing or promotional purposes.

Cookies

Our site uses only the cookies it needs to work properly. We do not use advertising or cross-site tracking cookies. If we add analytics in the future to understand how the site is used, we will update this policy.

How long we keep it

We keep enquiries and service records for as long as they are useful for serving you, supporting warranty claims and meeting our legal and tax obligations, and then delete them.

Keeping it safe

We use reasonable technical and organizational measures to protect your information, including encrypted (HTTPS) connections across this site. No method of transmission or storage is completely secure, but we take the job seriously — it is what we do for a living.

Your choices

You can ask us to see, correct or delete the personal information we hold about you at any time. Just email or call us using the details below.

Children

This website is not directed at children under 13, and we do not knowingly collect their personal information.

Changes to this policy

If we change how we handle your information, we will update this page and the effective date at the top.

Contact us

Speedy Tech Solutions · Ocala, Florida
Phone: (352) 955-8324
Email: [email protected]