Our services
Tech Repair & IT Services in Ocala and Central Florida
Everything technical,
handled locally.
We work with two kinds of customer: people who need a device fixed properly, and businesses that need their technology to just work. Here is what that looks like.
For your home
Repairs and help for everyday devices
Most of this happens in our mobile workshop, parked right outside. You do not need to box anything up or drive anywhere.
Phone & Tablet Repair
Cracked screens, batteries that die by lunchtime, charging ports that only work at the right angle. iPhone, Android and iPad.
- Screen and back glass replacement
- Battery replacement
- Charging port repair
- Front and rear cameras
- Speaker and microphone problems
- Water damage assessment
Computer & Laptop Repair
Windows PCs and Macs, desktops and laptops. If it is slow, noisy, hot or simply will not start, we can look at it.
- Will not turn on or will not boot
- Slow performance and tune-ups
- Virus, malware and pop-up removal
- Hard drive and SSD replacement
- Memory and storage upgrades
- Screen, keyboard and fan repairs
Data Recovery & Backup
Photos, documents and records off a drive that has stopped behaving — and a proper backup so it cannot happen twice.
- Recovery from failing hard drives
- Photos and files from old computers
- Phone-to-phone and PC-to-PC transfers
- Automatic backup set up for you
New Device Setup & Training
A new phone or computer is only useful once everything is on it and you know how to drive it. We do both, unhurried.
- New phone or computer set up properly
- Everything moved across from the old one
- Email, printers and accounts connected
- Patient one-to-one walkthroughs
Home Wi-Fi & Smart Home
Dead spots in the back bedroom, a router from 2014, a doorbell camera nobody can get working. We sort all of it.
- Wi-Fi that reaches the whole house
- Router and mesh system installation
- Smart TVs, speakers and doorbells
- Printers that finally stay connected
For your business
IT that lets you get on with the work
Offices, shops, clinics and practices right across Central Florida. Enterprise-grade practice, small-business pricing.
Managed IT Services
Ongoing support for a flat monthly fee. We watch your systems, keep them patched and pick up the phone when something breaks.
- Proactive monitoring and maintenance
- Unlimited helpdesk for your staff
- Patching and security updates
- Vendor management on your behalf
- Onsite and remote support
- Predictable monthly cost, no surprises
Network Security
Practical protection sized for a real small business. Most breaches start with something ordinary, so we start there.
- Firewall setup and management
- Secure business Wi-Fi and guest networks
- Email filtering and phishing protection
- Endpoint protection on every machine
- Staff security awareness training
- Security assessments and remediation
IP Camera Systems
Ubiquiti UniFi Protect camera systems for businesses and homes — crisp video, recorded on-site, and live view from the UniFi Protect app on your phone.
- Site survey and camera placement
- UniFi Protect recorder and camera installation
- Clean PoE cabling on your network
- Remote viewing and smart alerts
- Local recording — no cloud subscription required
- Maintenance and expansion
Cloud, Email & Backup
Microsoft 365 and Google Workspace done properly, with backups that are actually tested rather than assumed.
- Microsoft 365 and Google Workspace
- Email migration with no lost mail
- Cloud file storage and sharing
- Automated, monitored backups
- Disaster recovery planning
Business Phone Systems (VoIP)
Modern phone systems that improve how you communicate and usually cut the monthly bill — with a portal your team can manage themselves.
- Hosted VoIP for offices of any size
- Number porting from your old provider
- Business texting (SMS/MMS) on your existing business number — two-way texting with customers from the desk phone portal and mobile app, including 10DLC registration
- Desk phones, softphones and mobile apps
- Auto-attendant, call routing and voicemail-to-email
- Self-service portal for your staff
- Supported by us, not an overseas call center
Microsoft 365 Management
Setup, licensing, security and everyday support for Microsoft 365, so your team spends its time working rather than fighting software.
- Tenant setup and license management
- Email migration with no lost mail
- Teams, SharePoint and OneDrive configured properly
- Security policies and multi-factor authentication
- Staff onboarding and offboarding
Remote & On-Site Support
Help the way you need it. Most problems we solve remotely within minutes; when something needs hands on it, we drive out to you.
- Remote support, usually within minutes
- On-site visits across Central Florida
- Business Wi-Fi optimization and dead-spot fixes
- Printers, scanners and peripherals set up
- Priority response for managed clients
Website Design
Fast, clean websites that look right on a phone and tell people what you do. Built to be found, not just to look nice.
- Custom design in your brand
- Mobile-first and fast loading
- Accessible and easy to read
- Quote forms and online booking
- Hosting and ongoing care
SEO & Local Search
The work that puts you in front of local customers searching for what you sell — on Google and in AI answers.
- Local SEO and Google Business Profile
- Keyword and competitor research
- On-page optimization and content
- Review generation strategy
- Plain-English monthly reporting
Service areas & more
Find the right page for you
Each service has its own page with the details, pricing approach and common questions. We also cover the towns around Ocala.
Screens, batteries and charging ports, fixed in our van outside your door.
Learn more →Monitoring, patching, backups and a helpdesk for a flat monthly fee.
Learn more →Keep your number, text customers and answer from anywhere.
Learn more →UniFi Protect cameras with local recording and no monthly fee.
Learn more →Areas we serve
Not sure which you need?
Tell us the problem, not the solution
Describe what is happening in your own words and we will work out what it actually needs. If it is not something we do, we will point you to someone who does.
Questions we get a lot
Before you call, this might answer it
Do you really come to me?
How long does a repair take?
Is there a call-out or travel fee?
What if you cannot fix it?
Do you offer a warranty?
What parts do you use?
What areas do you cover?
Do you work with businesses as well as homes?
Already a client
Your portals are one click away
Support tickets, eFax and your phone system all live in one place. Log in any time, day or night — the portals do not keep our opening hours.
Talk to a technician, not a call center
Monday to Saturday, 8 AM to 6 PM. You will speak to someone who can actually answer the question.